Managed AI Operations
Someone has to own the agents at 3am
A named engineer owns your agents in production: monitoring, drift and decay detection, cost anomaly alerting, and incident response with a declared escalation ladder.
Someone has to own the agents at 3am. Managed AI Operations is the retainer that keeps a governed autonomous system healthy after handover — monitoring, drift and decay detection, cost anomaly alerting, and incident response.
Follow-the-sun coverage across our US headquarters in Stamford, Connecticut and our engineering centre in India. Genuine 24-hour response on active engagements, not an inbox that answers tomorrow.
Continuous evaluation
Evaluation runs against your live traffic, with regressions caught before your users find them.
Cost anomaly alerting
Spend and latency watched against declared SLOs. An anomaly pages a human before it becomes an invoice.
Scope
What the retainer actually covers
A named engineer owns your agents in production: monitoring, drift and decay detection, cost anomaly alerting, and incident response with a declared escalation ladder.